This Privacy Policy describes how Alnukhba Co. ("Alnukhba Co.", "we", "us", or "our"), the operator of the Akasi website and application (https://www.akasi.app), collects, uses, and discloses your information. Our company is based in Kuwait.

1. The Data Controller and Contact Information

The data controller responsible for the processing of your personal data is Alnukhba Co.

2. Information We Collect

We collect information to provide and improve the Service, including the following categories:

2.1. Account and Registration Information

When you register for an account, we collect personal data such as your name, email address, and password (hashed).

2.2. Transaction and Billing Information

When you make a subscription or one-time purchase, we collect information necessary to process the transaction, such as payment card details (handled securely by a third-party processor) and billing address.

2.3. User Content and Generated Content (The Core Data)

This includes the data you input into the AI service and the resulting output:

• Uploaded Media (User Content): Any files, text, images, or media you upload or input for processing by the AI.
• Generated Media (Generated Content): The final output, documents, or media produced by the AI service based on your input.

2.4. Usage Data and Analytics

We automatically collect information about how you access and use the Service, including IP address, browser type, device information, access times, pages viewed, and the features you interact with.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide the Service: To operate, maintain, and provide all features of the Akasi application, including processing your Content through AI models.
• To Manage Subscriptions: To process payments, manage your subscriptions, and facilitate cancellations.
• To Communicate: To send you service announcements, security alerts, and support messages.
• For Service Improvement and Diagnostics (Data Retention Purpose): To retain your Uploaded Media and Generated Media for system maintenance, debugging, improving AI accuracy, and ensuring long-term security.

4. Storage and Security of User Content (Crucial Point)

4.1. Privacy by Design

ONLY YOU CAN SEE YOUR OWN UPLOADED MEDIA.

The generated content is not protected by any special access.

We employ technical and administrative measures to ensure your Uploaded Media is accessible only to you. This includes encryption, access controls, and secure authentication mechanisms.

4.2. Security

We implement robust technical and organizational measures to protect your data both during transmission and storage. However, no electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal and transactional data as long as your account is active or needed to provide the Service.

Data Retention of Content: As outlined in the Terms of Service, we will retain your Uploaded Media and Generated Media indefinitely for system and AI maintenance, improvement, and diagnostics — even after account deletion or cancellation. To request specific content deletion, contact us via email; requests will be reviewed subject to operational limitations.

6. Disclosure of Information

We do not sell your personal data. We may share your information only in the following cases:

• Service Providers: With trusted third-party vendors (e.g., payment processors, hosting providers) necessary to perform functions on our behalf.
• Legal Compliance and Protection: As required by law, or in good faith when necessary to comply with legal obligations, protect Alnukhba Co.’s rights, or ensure user and public safety.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, update, correct, or request deletion of your personal data. You can update your information via your account settings or by contacting us at alnukhba.crs@gmail.com.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on the Akasi website with an updated "Effective Date."